VOIP SERVICES AND SOLUTIONS - VOICE OVER INTERNET PROTOCOL

VoIP is an acronym for Voice Over Internet Protocol, a telephony system where by one can communicate with overs over the internet, much in the same way as one can via conventional telephone.

If you make large numbers of telephone calls, either locally or internationally, VoIP can bring you or your business substantial savings.

VoIP increases the functionality of your telephony system, making setup. maintanence and costs much more effeciant and effective.

We hope that this website will be a useful resource for VOIP, Voice Over Internet Protocol and Internet Telephony.

ADVANTAGES of VOIP

:: Freer Innovation

Innovation progresses at market rates rather than the slow pace of the multilateral International Telecommunications Union (ITU) committee process, resulting in more new advanced features.

Lower Cost. In general phone service via VOIP costs less than equivalent service from traditional sources. This is largely a function of traditional phone services either being monopolies or government entities. There are also some cost savings due to using a single network to carry voice and data.

This is especially true when users have existing under-utilized network capacity that they can use for VOIP without any additional costs. In the most extreme case, users see VOIP phone calls (even international) as FREE.

While there is a cost for their Internet service, using VOIP over this service may not involve any extra charges, so the users view the calls as free. There are a number of services that have sprung up to facilitate this type of "free" VOIP call. Examples are: Free World Dialup and Skype.

:: Increased Functionality

VOIP makes easy some things that are difficult to impossible with traditional phone networks. Incoming phone calls are automatically routed to your VOIP phone where ever you plug it into the network.

Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls. Call center agents using VOIP phones can easily work from anywhere with a good Internet connection.

In addition to the basic end-to-end voice conversation, more information about and control over each call can easily be provided.

This includes sending and receiving messages or data files in parallel with the voice conversation, audio conferencing, managing address books and passing information about whether others (e.g. friends or colleagues) are available online to interested parties.

This article is licensed under the GNU Free Documentation License . It uses material from the Wikipedia article "Voice Over IP".